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Adding Rejects via the Operator App
Adding Rejects via the Operator App

How to report rejects using the Op app running on the tablet

Updated over 3 years ago

Why do so?

There are many reasons to scrap manufactured products. The reasons depend on what you're producing and will be configured per your site's requirements. Examples for reasons can be blemishes and discoloration, wrong material, oil, grime and other damaging effects. Products you're discarding should be recorded in the system for accurate tracking.

You can use either the Total Rejects (Shift) widget as described next, or the Job Actions menu described afterwards to do so.

If you reported a wrong number of rejects, refer to the section on using negative numbers for fixing this.


Best practice: add rejects via the Total Rejects (Shift) widget

  1. Tap Add Rejects.

  2. In the Rejects quantity box enter either the number of rejected units or their total weight, depending on the options available. (Whether you have one of these options or both, depends on your site's settings.)

  3. Tap Next.

  4. Tap to select the reason for rejecting these units from the list of reasons.

  5. Tap REPORT. The count updates to reflect the added rejects.

  6. (optional) Open the Shift Report to view the rejects infographic:

    1. Tap the circle with the jagged arrow.

      Shift report button
    2. Check that your rejects were added. You'll notice that reporting rejects automatically updates the number of good units.

walkthrough of adding rejects using the Total Rejects widget

Add rejects via Job Actions

  1. Tap the Job Actions menu.

  2. Tap Add Rejects.

  3. In the Report Reject Reason dialog that's displayed:

    1. Tap the Reject reason box to select the relevant reason from the list.

    2. Enter in the Units box the number of products rejected for that reason, or in the Weight box the total weight in grams of the rejects.
      Whether you have one of these boxes or both, depends on your site's settings.

    3. Tap REPORT. A confirmation message appears briefly at the top and the dialog closes.

  4. (optional) Open the Shift Report to view the rejects infographic:

    1. Tap the circle with the jagged arrow.

      Shift report button
    2. Check that your rejects were added. You'll notice that reporting rejects automatically updates the number of good units.

Walkthrough of adding a reject through the Job Actions menu

Using negative numbers to fix the count of rejects

If you reported by mistake the wrong number of rejects, it's quite easy to correct this by following these guidelines:

  • Use the same reject reason you used for the erroneous report.

  • Subtract the number of rejects needed to reach the correct value. For example, if you had reported by mistake 100 rejects, when actually it was 80 rejects, in your correction report you would enter -20.

Note: If you enter a different reason this will count as good units and deduct from the general count of rejects but will not register correctly the reject reason, and therefore skew the reports and analytics.


Troubleshooting

Error message: "You can not report rejects when there are setup rejects"

When the machine is in a setup state, you cannot add rejects since ending setup requires reporting the correct number of units through a dedicated report. This means that rejects aggregated during setup are calculated per that report.

Error message: "You can not report rejects over the produced amount on the job"

The number or weight of reported rejects exceeds the machine's produced quantity for the current job.


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